Insurance Terms

Last updated: 14 May 2026

These Insurance Terms explain how transit cover works when you move with Seemleius. They should be read alongside your Service Terms and the specific cover document provided for your move.

1. Transit insurance is optional

Transit insurance is arranged on request and is strongly recommended for any significant move. It is separate from the moving service itself, and the cover that applies to your shipment is the cover set out in the document we issue for it.

2. What cover typically includes

Transit cover generally protects your shipment against loss or physical damage occurring during the move — from professional packing and collection, through transport and any storage in transit, to delivery at the destination address.

3. What is generally excluded

As with all transit insurance, some things are typically not covered, including:

• Items packed by the owner rather than by our crew, where the loss relates to the packing;
• Inherent vice — damage arising from the nature of the item itself, such as pre-existing wear or perishables;
• Consequential or indirect loss, such as loss of use;
• Cash, documents and certain high-risk valuables unless specifically declared and agreed;
• Loss or damage caused by events excluded under the cover document.

The exclusions that apply to your move are the ones listed in your cover document.

4. Valuation

Cover is arranged on the basis of the values you declare for your shipment. It is important that the declared values are accurate and complete — under-declaring can reduce what is payable on a claim. We will explain the valuation basis when cover is arranged.

5. Arranging cover

Cover must be arranged and confirmed before your shipment begins transit. Speak to your coordinator early so the right cover is in place and the valuation is agreed before collection.

6. Making a claim

If something is lost or damaged, tell your coordinator as soon as possible and keep the affected items and packaging where you can. We will guide you through the claim — the documentation needed, the timeframes that apply, and the assessment process — and handle it with you directly rather than leaving you to chase it.

7. Contact us

For anything relating to insurance or a claim, email sales@seemleius.com, or call +971 56 4189221 (Global) or +91 7624801820 (India).